The second-hand marketplace Users Voice Displeasure About Sizing Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Sizing System Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: last year, Vinted reversed a change to its shipping options following member complaints.
